{"id":179,"date":"2026-03-21T10:20:06","date_gmt":"2026-03-21T17:20:06","guid":{"rendered":"https:\/\/www.sigcorp.com\/?post_type=solutions&#038;p=179"},"modified":"2026-04-14T18:56:56","modified_gmt":"2026-04-15T01:56:56","slug":"managed-services","status":"publish","type":"solutions","link":"https:\/\/www.sigcorp.com\/solutions\/enterprise-applications\/managed-services\/","title":{"rendered":"Support | Managed Services"},"content":{"rendered":"\n<p class=\"is-style-intro-headline\">Your enterprise systems, expertly managed \u2014 across every platform.<\/p>\n\n\n\n<div style=\"height:10px\" aria-hidden=\"true\" class=\"wp-block-spacer is-style-responsive-medium\"><\/div>\n\n\n\n<p class=\"has-medium-font-size\">Running a modern higher education technology environment means managing a complex ecosystem of platforms and a growing constellation of integrated tools that tie them all together. &nbsp;When internal teams are stretched thin critical work slows down and risk goes up. SIG provides two flexible support models to keep your enterprise applications running at peak performance, whether you need a comprehensive managed partnership or targeted expertise to fill specific gaps on your team.<\/p>\n\n\n\n<div class=\"wp-block-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<h2 class=\"wp-block-heading animate is-style-default has-medium-font-size\">How we help<\/h2>\n\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer is-style-responsive-medium\"><\/div>\n\n\n\n<div class=\"wp-block-group pl-0 pl-lg-5 max-lg\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<h3 class=\"wp-block-heading is-style-sans-600 has-blue-medium-color has-text-color has-link-color has-regular-font-size wp-elements-40e7eca904b7490d9ca9626e2d1243b1\">Managed Services<\/h3>\n\n\n\n<p class=\"widow-fix\">A comprehensive, ongoing partnership for institutions that want to outsource the day-to-day management of their enterprise applications to a team that knows them inside and out. From 24\/7 Helpdesk support to flexible engagement models to augment your team, we ensure your institution is having the impact it needs to.<\/p>\n\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer is-style-responsive-medium\"><\/div>\n\n\n\n<h3 class=\"wp-block-heading is-style-sans-600 has-blue-medium-color has-text-color has-link-color has-regular-font-size wp-elements-a84f0d5a5689e99b86b90ab1cccb8a24\">Virtual Support<\/h3>\n\n\n\n<p>Targeted, flexible expertise for institutions that have an internal team but need to fill specific gaps\u2014whether that\u2019s a vacant DBA position, a CRM administrator on leave, seasonal surge support, a specialized skill set, or a safety net when your primary staff is unavailable.<\/p>\n<\/div><\/div>\n\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<\/div><\/div>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\">The SIG difference<\/h3>\n\n\n\n<p>Managed services providers are easy to find. What\u2019s hard to find is one that covers the full range of higher education platforms with the same depth and seniority across all of them. SIG\u2019s consultants aren\u2019t generalists learning your environment on the job\u2014they\u2019re former registrars, financial aid directors, IT leaders, CRM architects, and DBAs who\u2019ve spent their careers inside these systems and on these campuses. As an Ellucian Premier Service Partner and 2024 Service Partner of the Year, a Salesforce EXPERT partner since 2009, and a premier Slate consultancy, we bring the expertise, the commitment, and the institutional fluency that your campus depends on \u2014 all from a single partner.<\/p>\n\n\n\n<p><strong>Need expert support &#8211; without the hiring headache?<\/strong><\/p>\n\n\n\n<div style=\"height:100px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-cover alignfull is-light is-style-blue-circles-bg\" style=\"min-height:344px;aspect-ratio:unset;\"><span aria-hidden=\"true\" class=\"wp-block-cover__background has-background-dim-0 has-background-dim\"><\/span><div class=\"wp-block-cover__inner-container is-layout-constrained wp-block-cover-is-layout-constrained\">\n<div class=\"wp-block-group is-style-max-lg fade-in\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div style=\"height:100px\" aria-hidden=\"true\" class=\"wp-block-spacer is-style-responsive-large\"><\/div>\n\n\n\n<p class=\"has-text-align-center is-style-sans-600 widow-fix has-white-color has-text-color has-link-color has-large-font-size wp-elements-4e8b0aa48e1911cb0f7949073e87fdcd\">Every day is a chance to dismantle the status quo.<\/p>\n\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer is-style-responsive-large\"><\/div>\n\n\n\n<div class=\"wp-block-buttons fade-in is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-16018d1d wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link has-orange-background-color has-background wp-element-button\" href=\"https:\/\/www.sigcorp.com\/contact-us\/\">Schedule a no-obligation conversation<\/a><\/div>\n<\/div>\n\n\n\n<div style=\"height:100px\" aria-hidden=\"true\" class=\"wp-block-spacer is-style-responsive-large\"><\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n<div style=\"height:100px\" aria-hidden=\"true\" class=\"wp-block-spacer is-style-responsive-large\"><\/div>\n\n\n\n<div class=\"wp-block-group is-style-max-lg\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<blockquote class=\"wp-block-quote has-text-align-center is-style-quotation-marks fade-in is-layout-flow wp-block-quote-is-layout-flow\">\n<p class=\"has-text-align-center has-medium-font-size\">I almost look at SIG as our safety net. We have Ellucian implementing the software, we have our Broward team, but then we have SIG. If we\u2019re going to stumble or fall, SIG is going to be there to help pick us up\u2014because they\u2019re in it with us for the long haul.<\/p>\n<cite>Liz Perrone, Implementation Director, Broward College<\/cite><\/blockquote>\n<\/div><\/div>\n","protected":false},"excerpt":{"rendered":"<p>Your enterprise systems, expertly managed \u2014 across every platform. Running a modern higher education technology environment means managing a complex ecosystem of platforms and a growing constellation of integrated tools that tie them all together. &nbsp;When internal teams are stretched thin critical work slows down and risk goes up. SIG&#8230;<\/p>\n","protected":false},"featured_media":0,"parent":33,"menu_order":5,"template":"","class_list":["post-179","solutions","type-solutions","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.5 (Yoast SEO v27.5) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Support | Managed Services - Strata Information Group (SIG)<\/title>\n<meta name=\"description\" content=\"SIG provides flexible managed services for Ellucian, Salesforce, and Slate\u2014giving institutions access to deep platform expertise without the staffing headaches.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.sigcorp.com\/solutions\/enterprise-applications\/managed-services\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Support | Managed Services\" \/>\n<meta property=\"og:description\" content=\"SIG provides flexible managed services for Ellucian, Salesforce, and Slate\u2014giving institutions access to deep platform expertise without the staffing headaches.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.sigcorp.com\/solutions\/enterprise-applications\/managed-services\/\" \/>\n<meta property=\"og:site_name\" content=\"Strata Information Group (SIG)\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/sigcorplive\" \/>\n<meta property=\"article:modified_time\" content=\"2026-04-15T01:56:56+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.sigcorp.com\/wp-content\/uploads\/2026\/03\/sig-social.png\" \/>\n\t<meta property=\"og:image:width\" content=\"1200\" \/>\n\t<meta property=\"og:image:height\" content=\"675\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:site\" content=\"@SIGCorpLIVE\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.sigcorp.com\\\/solutions\\\/enterprise-applications\\\/managed-services\\\/\",\"url\":\"https:\\\/\\\/www.sigcorp.com\\\/solutions\\\/enterprise-applications\\\/managed-services\\\/\",\"name\":\"Support | Managed Services - 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