{"id":1989,"date":"2023-01-11T21:45:46","date_gmt":"2023-01-12T05:45:46","guid":{"rendered":"https:\/\/www.sigcorp.com\/insights\/are-you-thinking-about-a-crm-portal\/"},"modified":"2023-01-11T21:45:46","modified_gmt":"2023-01-12T05:45:46","slug":"are-you-thinking-about-a-crm-portal","status":"publish","type":"post","link":"https:\/\/www.sigcorp.com\/insights\/are-you-thinking-about-a-crm-portal\/","title":{"rendered":"Are You Thinking About a CRM Portal?"},"content":{"rendered":"\n

Are you thinking about implementing a CRM portal at your institution? Or are you migrating from Luminis, Ellucian Portal, or Ellucian Mobile to a CRM portal? Do you even know what a CRM portal is? This blog will explain the what, how, and benefits of using a CRM<\/a> portal and how SIG can help your institution get the most out of your CRM.<\/p>\n\n\n

First and foremost – what is a CRM portal?<\/strong><\/h3>\n\n\n

It is an electronic gateway that lets you view and exchange information securely online. It brings together disjointed support services into a single branded experience where students, faculty, staff, parents, and alumni can find everything they need. A CRM portal has the potential to become the information hub supporting engagement and collaboration for all constituents across your institution in one place.<\/p>\n\n\n

Are you migrating from Luminis, Ellucian Portal, or Ellucian Mobile to a CRM Portal ?<\/strong><\/h3>\n\n\n

Ellucian’s Luminis, Portal, and Mobile product support is currently scheduled to end June 30, 2024<\/strong>. If you are in the process of evaluating options to replace any of these products, leveraging your existing CRM should be one of those options. As your CRM has the capability to bring together disjointed support services into a single branded experience where students, faculty, staff, parents, and alumni can find everything they need. <\/p>\n\n\n

How does a CRM portal work? <\/strong><\/h3>\n\n\n

Simply put, a CRM portal is an extension of your CRM system. This is typically done with a webpage front end that interacts with your CRM, providing secure access to content based upon a user\u2019s needs, custom branded experience with a user-friendly dashboard, and can become a seamless extension of your public website.<\/p>\n\n\n

What kind of things can users do?<\/strong><\/h3>\n\n\n

CRMs provide the ability to customize access depending on your profile. It creates a secure place to engage and submit information across your institution. More importantly, these interactions are then logged and available for reporting and data analytics<\/a>.<\/p>\n\n\n

Just like any portal, a user can:<\/p>\n\n\n