{"id":2054,"date":"2024-09-03T01:14:00","date_gmt":"2024-09-03T08:14:00","guid":{"rendered":"https:\/\/www.sigcorp.com\/case-studies\/from-feedback-to-action-enmu-roswells-custom-early-alert-success-story\/"},"modified":"2024-09-03T01:14:00","modified_gmt":"2024-09-03T08:14:00","slug":"from-feedback-to-action-enmu-roswells-custom-early-alert-success-story","status":"publish","type":"case-study","link":"https:\/\/www.sigcorp.com\/case-studies\/from-feedback-to-action-enmu-roswells-custom-early-alert-success-story\/","title":{"rendered":"From Feedback to Action: ENMU-Roswell&#8217;s Custom Early Alert Success Story"},"content":{"rendered":"\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" src=\"https:\/\/www.sigcorp.com\/wp-content\/uploads\/2023\/10\/img13-e1722341209515.jpg\" alt=\"Eastern New Mexico University - Roswell (ENMU-R)\" class=\"wp-image-24097\"\/><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-institutional-profile\">Institutional Profile<\/h2>\n\n\n\n<p>Established in 1958, the campus of Eastern New Mexico University-Roswell (ENMU-Roswell) provides high quality, affordable education and life-long learning opportunities.<\/p>\n\n\n\n<p>ENMU-Roswell offers more than 70 certificate and associate degree programs in a wide range of academic transfer and career-oriented programs. ENMU-Roswell also offers access to complete bachelor\u2019s and master\u2019s degrees on campus through ENMU in Portales. Close to 3,000 students enroll in credit and non-credit classes each semester.<\/p>\n\n\n\n<div style=\"height:100px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-challenge\">Challenge<\/h2>\n\n\n\n<p id=\"h-institutional-profile-1\">Eastern New Mexico University-Roswell (ENMU-Roswell) needed a more effective way to report student issues while at the same time meeting advisor needs. They were using the tool, Faculty Feedback, in which faculty was to report issues with students in their classes as an early alert process. Then, the advisors reviewed the reported feedback and followed up with the student. <strong>After<\/strong> which the advisors would record comments and reports issues as resolved. It was not a seamless process and many issues were not being resolved, reported, and\/or reported accurately.<\/p>\n\n\n\n<div style=\"height:100px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-solution\">Solution<\/h2>\n\n\n\n<p>SIG worked with ENMU-Roswell to streamline the process. They created a custom web page using Page Builder with a custom table to store comment data, a page for advisors to view faculty feedback, add comments, view student contact information, and report issues as resolved.<\/p>\n\n\n\n<div style=\"height:100px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-results-amp-impact\">Results &amp; Impact<\/h2>\n\n\n\n<p>In the first semester alone, 22 faculty members used the new custom Page Builder solution. Using this solution, 232 of 259 reported issues (90%) were resolved. Plans are in place to roll out universal adoption by faculty in future semesters.<\/p>\n\n\n\n<div style=\"height:100px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-how-sig-can-help\">How SIG Can Help<\/h2>\n\n\n\n<p>Since our inception in 1988, we have been a trusted partner to higher education institutions globally. Providing technology consulting services, including comprehensive strategy, implementation, and managed support for a myriad of IT solutions. From Business Process, CRM, Cybersecurity, Project and Change Management, to Implementation, BI, and Analytics, our extensive consulting services can help your school reach new levels of success. <a href=\"\/contact\">Contact us today<\/a> to learn how we can help your institution thrive.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Eastern New Mexico University-Roswell (ENMU-Roswell) needed a more effective way to report student issues while at the same time meeting advisor needs.\u00a0<\/p>\n","protected":false},"featured_media":1627,"parent":0,"menu_order":0,"template":"","insight_topic":[],"class_list":["post-2054","case-study","type-case-study","status-publish","has-post-thumbnail","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.5 (Yoast SEO v27.5) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>From Feedback to Action: ENMU-Roswell&#039;s Custom Early Alert Success Story - Strata Information Group (SIG)<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.sigcorp.com\/case-studies\/from-feedback-to-action-enmu-roswells-custom-early-alert-success-story\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"From Feedback to Action: ENMU-Roswell&#039;s Custom Early Alert Success Story\" \/>\n<meta property=\"og:description\" content=\"Eastern New Mexico University-Roswell (ENMU-Roswell) needed a more effective way to report student issues while at the same time meeting advisor needs.\u00a0\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.sigcorp.com\/case-studies\/from-feedback-to-action-enmu-roswells-custom-early-alert-success-story\/\" \/>\n<meta property=\"og:site_name\" content=\"Strata Information Group (SIG)\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/sigcorplive\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.sigcorp.com\/wp-content\/uploads\/2023\/10\/eastern_new_mexico_university_roswell_campus_cover.jpeg\" \/>\n\t<meta property=\"og:image:width\" content=\"1100\" \/>\n\t<meta property=\"og:image:height\" content=\"733\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:site\" content=\"@SIGCorpLIVE\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.sigcorp.com\\\/case-studies\\\/from-feedback-to-action-enmu-roswells-custom-early-alert-success-story\\\/\",\"url\":\"https:\\\/\\\/www.sigcorp.com\\\/case-studies\\\/from-feedback-to-action-enmu-roswells-custom-early-alert-success-story\\\/\",\"name\":\"From Feedback to Action: ENMU-Roswell's Custom Early Alert Success Story - 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